llms are not search

LLMs Are Not Search Engines

Answer Engines Powered by Search Infrastructure Let us be blunt: so many in the industry are getting this wrong. I keep hearing executives, marketers, and even technologists talk about, “optimizing for ChatGPT,” or, “ranking in Claude,” as if these large language models are just the next evolution of Google. They’re not. Read more

By Dave Chaplin, ago
conversational search

Part 3: The Conversational Revolution – AI Search and the Future of Product Discovery

The Dawn of Answer Engines We’ve journeyed from the keyword-matching limitations of early search to Google’s sophisticated semantic understanding. Now we arrive at the most transformative moment in search history: the emergence of conversational AI systems that don’t just find information, they understand, synthesize, and respond in natural human language. Read more

By Dave Chaplin, ago
Google to Generative: How Retailers Can Thrive in the AI Search Revolution
Google to Generative: How Retailers Can Thrive